PRIVACY POLICY Last Updated: August 12, 2026 At Sproutlio ("we," "us," or "our"), respecting your privacy is a core priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at sproutlio.com (the "Site") or engage with our web design, hosting, CRM integration, and ongoing website care services (collectively, the "Services"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. 1. Information We Collect We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a specific individual or household ("Personal Data"). A. Information You Voluntarily Provide to Us When you fill out forms on sproutlio.com, request a discovery call, or enter into a service agreement with Sproutlio, we may collect: Contact Information: Full name, business email address, phone number, and physical billing address. Business Information: Business name, current website URL, industry, and details regarding your website needs (e.g., page counts, CRM preferences). Payment Information: Credit card details, billing addresses, or bank details. Note: Payment transactions are processed securely through our third-party payment gateways (e.g., Stripe). Sproutlio does not store sensitive payment card numbers directly on our servers. B. Information Automatically Collected When you access sproutlio.com, our servers and integrated tools automatically collect technical data, including: Device & Usage Data: Your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and navigation paths. Cookies & Tracking Technologies: We use cookies, web beacons, and pixels (such as the Meta Pixel and Google Tag Manager) to analyze traffic, personalize content, and measure ad campaign performance. 2. How We Use Your Information We use the information collected via sproutlio.com for business purposes, including to: Fulfill & Manage Services: Design, build, host, and maintain custom websites, connect CRM workflows, and implement conversion tracking. Communicate With You: Respond to form inquiries, schedule discovery calls, provide project updates, send invoices, and deliver customer support. Marketing & Advertising: Run targeted ad campaigns, evaluate campaign performance, and share news or service updates (you can opt out of promotional emails at any time). Maintain Site & Security: Monitor site performance, prevent fraudulent transactions, protect against malicious activity, and enforce our terms. 3. How We Share & Disclose Your Information Sproutlio does not sell, rent, or trade your personal information to third parties. We may share your information only in the following necessary circumstances: Third-Party Service Providers: We partner with trusted third-party platforms to run our agency operations. These include: Payment processors (e.g., Stripe) Cloud hosting & infrastructure providers (e.g., Vercel, AWS, WP Engine) Analytics and tracking partners (e.g., Google Analytics, Meta Ads) CRM & lead automation software (e.g., Zapier, GoHighLevel, HubSpot) Legal Requirements: We may disclose your information where required to do so by law, court order, or governmental regulation. Business Transfers: In the event of a merger, acquisition, or sale of Sproutlio assets, client information may be transferred as a business asset. 4. Cookies and Advertising Analytics We use essential and analytics cookies to enhance your experience on sproutlio.com. Meta Pixel & Google Analytics: These tools allow Sproutlio to track site interactions and serve relevant ads to visitors on platforms like Facebook, Instagram, and Google. Managing Cookies: You can instruct your web browser to refuse all cookies or indicate when a cookie is being sent. However, disabling cookies may impact certain functionality on our Site. 5. Data Security & Retention Sproutlio implements industry-standard administrative, technical, and physical security measures (including SSL encryption and firewall protections) to guard your personal information. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with tax and legal obligations, or satisfy ongoing contract terms. 6. Your Rights & Opt-Out Options Depending on your location, you have the right to: Access & Rectification: Request a copy of the personal information Sproutlio holds about you or request corrections. Deletion: Request that we delete your personal data, subject to legal and contractual obligations. Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of our emails. To exercise any of these rights, please contact us at [Insert Your Support/Contact Email]. 7. Third-Party Links Our Site may contain links to external websites not operated by Sproutlio. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. 8. Updates to This Privacy Policy We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. 9. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: Company Name: Sproutlio Website: https://sproutlio.com Email: [Your Contact/Support Email, e.g., hello@sproutlio.com] Mailing Address: [Your Business Address or P.O. Box] Disclaimer: This template is provided for informational purposes only and does not constitute formal legal advice. Because privacy regulations (such as GDPR, CCPA, and state-specific laws) vary by region, it is recommended to have a qualified attorney review your final documentation.
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